Sometimes, things happen, and you're just not able to make an event that you had planned on. Not to worry, Spartan Race does allow you to defer your unused registration.
Timelines:
- 90 Days To Transfer Your Registration: You have up until 90 days after your originally scheduled race. The new race does not need to be within 90 days, you just need to transfer by then.
- The option to defer will be taken offline WEDNESDAY prior to the event as all of the bibs for the race weekend need to be prepared. It will come back online by Wednesday after the event once we are able to verify the bibs that have not been used.
- Hurricane Heat events can be transferred up until the MONDAY prior to the event.
- Kids events can be deferred up to the Wednesday night prior to the event.
Pricing:
- To transfer your race, there will be a RM50 transfer fee
- If you want to defer your entry, you will need to pay the System Fee again for the new event - NO EXCEPTIONS.
- When you defer your registration to a future event, you will be given a credit for the equivalent of the same distance race. When transferring, you will be responsible for any difference in price between the new race entry fee and your credit.
- Total - Upon checking out, the charges reflected will include the credit from your original price applied against the total of the new race entry fee. The remaining fees will include any remaining balance from your credit, the transfer fee, the processing fees, and any applicable taxes.
- You will not be able to combine a transfer with any other coupons, offers, passes, or vouchers.
- The deferment credit is valid for a single use on a registration. Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, processing fees, or merchandise.
- At this time, you can only transfer your race to another Spartan event within Malaysia.
Transfer Yourself To a New Race:
- Log into your Spartan Account.
- Note: Transfers can only be completed by the "Purchaser" of the ticket.
- Find the race you would like to transfer, click the 3 dots on the right, and click Switch To A Different Event.
- You will then be directed to a page that lists all the events we currently have open for registration. Use the "SEARCH EVENTS" box at the top to locate the event you want to transfer into.
- Select the new event.
- You will then be taken to a page that lists the event you are transferring INTO at the TOP and the event you are transferring OUT OF at the BOTTOM.
- Click "CHANGE" next to the event you are transferring OUT OF at the BOTTOM:
- Choose your desired time block (Elite, Age Group, or Open). Note, you will only be able to transfer into heats that are not sold out.
- Select your new preferred start time.
- Enter your initials for the new waiver.
- Click "Update Information" at the bottom.
- (PLEASE NOTE: You will see a notice that says "You haven't selected any tickets to change!" This notice will disappear once you click "UPDATE INFORMATION"):
- (PLEASE NOTE: You will see a notice that says "You haven't selected any tickets to change!" This notice will disappear once you click "UPDATE INFORMATION"):
- The charges for the change will appear. Enter your payment information.
- After completing the payment, you will be entered into the new race!
Transfer to a new person:
- Log into your Spartan Account.
- Note: Transfers can only be completed by the "Purchaser" of the ticket.
- Select the race you would like to transfer. Find the race you would like to transfer, click the 3 dots on the right and click Transfer Ticket
- Select Yes (Transfer this ticket)
- Enter the email address of the person you would like to transfer to.
- If you are transferring yourself you can enter your own email address.
- Please ensure there are no typos.
- You will then pay the RM50 transfer fee (including a service fee).
- Upon completing the payment, a confirmation email with the transfer race code will be sent to the email address you provided.
- They will use that code when signing up for their desired race in the coupon code section.
- Transfer codes are only valid for 180 days from the date issued
- They will be responsible for any difference in price and any processing/add-on fees (if applicable).
- Please note that if you are transferring from a sold-out event or start time, the new racer may not be able to register for the same race or start time. Transfer codes do not guarantee access to sold-out events and are subject to availability.
Should you experience any difficulty with your transfer, or have any questions, please email info@my.spartan.com
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